STORYTIME: MY HORRIBLE EXPERIENCE AT MAC COSMETICS!

STORYTIME: MY HORRIBLE EXPERIENCE AT MAC COSMETICS!


yeah yeah ciao a tutti sono milie oggi ho uno sfondo diverso, un albero di natale perchè è 13 dicembre ciò significa che mancano 12 giorni a natale questa è la mia brutta esperienza con mac cosmetics devo dire che amo assolutamente la mac ho comprato li cosi tante volte che non ricordo quando vado le impiegate sono molto gentili ma ecco questa è una delle mie esperienze e se per caso vedete questo video per la prima volta e vi piace per favore premete il bottone per iscriversi e commentate la vostra esperienza con mac perchè mi interessa La mia storia è avvenuta al centro commerciale di Manchester li c’è uno shop senza tasse quindi li tutto costa meno credo meno il venti percento li c’è anche un piccolo espositore della mac e dico espositore perchè è molto piccolo sono andata perchè volevo un nuovo rossetto e ora ho un nuovo rossetto ma avevo bisogno di aiuto per trovarne uno ciò che ho visto con i rossetti Mac è che molti di essi ti fanno sembrare slavata e mi serviva aiuto e c’ erano due commesse li e non so i nomi le chiamerò la bionda e la mora la donna che mi ha servito aveva capelli biondi sono andata da loro e stavano avendo una conversazione non so su che cosa ma sembravano buone amiche io ho detto mi scusi e ho aspettato per due secondi e dopo la bionda si è girata e mi ha guardata dall’alto in basso e ha detto: un momento e io ho pensato sarà stato un caso magari voleva solo vedere cosa indossavo non la giudico per questo ma dopo lei si è girata e ha continuato a parlare con l’ amica a quel punto era stato strano ma sapete non sono molto professionale ma non mi preoccupo per questo dopo si è rigirata e ha detto: cosa ti serve e io ho detto ho bisogno di aiuto per scegliere un nuovo rossetto perchè molti non mi stanno bene e vorrei trovare quello perfetto e lei ha detto solo okay poi abbiamo camminato fino all’espositore dove ci sono i rossetti e lei ha soltanto puntato il dito su dove erano i rossetti io li avevo già visti ovvio e lei ha semplicemente puntato il dito e ha detto: quale ti piace e io ho pensato ho bisogno che tu me li faccia provare per trovare quale mi sta bene l’ho pensato ma non era un buon momento per dire certe cose e ho detto educatamente non lo so voglio trovarne uno che non mi faccia sembrare slavata e dopo mi ha fatto pensare che avessi detto una stupidaggine che non poteva accadere perchè mi ha guardato male poi ha detto okay e dopo e io ero stupita e ne ha presi alcuni li ha provati e ha detto questo e confrontando vicino alle mie labbra per circa cinque volte tutti i rossetti nude e dopo lei ha detto questi sembrano apposto quale vuoi e io mi fido della sua opinione ma era maleducata e non ero sicura che stesse scegliendo la cosa migliore quindi ho detto educatamente ho detto questi sembrano belli posso provarli e vedere il migliore che voglio e lei ha detto li vuoi mettere sulle labbra e io si avete lo spray igienizzante cosi li posso mettere
e lei ha detto so come fare il mio lavoro grazie e non intendevo in quel senso era ovvio stavo solo chiedendo se lo avevano cosi potevo usare i rossetti ma se non lo hanno okay sarei andata da un altra parte e li avrei provati quindi a questo punto ero stufa ma ho pensato ora vado compro il rossetto e me ne vado stavo cercando di ignorarlo ha spruzzato lo spray ha inumidito un fazzoletto e mi ha dato il rossetto sono andata allo specchio e ovvio lo spazio era piccolo e lo specchio era li e lei stava servendo qui
e lo specchio era in faccia a lei e la sua amica era la e ero in mezzo alla bionda e la bruna cosi sono andata allo specchio e lo stavo provando allo specchio e ha riso ma non stava ridendo ma era uno sbuffo come fosse una risata la bionda ha guardato la bruna e sapeva che potevo vederle stavo guardando al riflesso dello specchio e potevo vedere la bionda che guardava la bruna e sapeva che potevo vederla era ovvio Io stavo mettendo il rossetto e la bionda guarda la mora e sbuffa e annuisce non ho visto cosa faceva la bruna ero troppo stupita ho pensato sono stufa ero stufa prima or sono stufa stufa credo che se io compro loro prendono una percentuale del prezzo e non volevo dargli dei soldi non se lo meritavano avrei potuto comprare il rossetto online o in un altro negozio potevo andare in un altro negozio e cercare altro quindi ho detto che non ero convinta e pensavo me lo avrebbe solo tolto d e che lo avrebbe rimesso a posto ma lei ha detto: quindi non lo vuoi re io ho detto non mi convince ma invece di dire okay e farla finita lei dice: quindi ora te ne vai ha guardato l’amica e l’amica ha riso di nuovo ha fatto la stessa cosa noiosa dietro di me e mi sono girata per evitare i drammi era un incubo allora mi sono girata verso la bruna e ho detto tutto okay e lei mi ha guardato male e ha continuato a battere alla cassa cose a caso mi sono girata verso la bionda era cosi permalosa ho detto me ne vado e lei non ha detto nulla io ho cominciato a camminare via e la ciliegia sulla torta è che ci scommetto la mia vita sopra la bionda ha detto alla bruna non lo so c’erano molte voci ma hanno sussurrato hanno detto e non ho detto nulla ma stavo per ferire una di quelle due ragazze cosi avrebbero chiuso quella bocca sono andata via a cercare mia mamma era nella sezione alcol e le ho raccontato la storia credo che se una ragazza va in uno store lei vuole solo guardare in giro e dire vorrei avare quell’ombretto senza acquistare nulla per forza ma le altre esperienze alla Mac hanno aiutato e sono state belle e ho trovato cose che mi piacevano spero vi sia piaciuto mettete like e commentate con storie simili abbiate una bella giornata e siate positivi ciao ragazzi

About the Author: Earl Hamill

100 Comments

  1. Omg mill* this is exactly what happens to me every time I go into Mac 😭😪 just cause I look young they treat me/others like siiiit

  2. I would've been like,, gurllll where is your manager,, and then I would say to the manager I deserve a discount your flipping worker has been a bishhhh to meeee :\\ 🙂

  3. I would of asked them what the fuck their problems are and told them to sort out their attitude and left. but that’s just the person i am 😂

  4. I was 12 when I went to Mac and although the workers were nice enough, I did get a lot of weird looks for buying lipsticks! Didn't appreciate that!

  5. if they were laughing at me i would've turned around and been like "is there something funny…?" and if they kept laughing i would have opened the lipstick and wiped it all over there faces.

  6. I'm sorry you had a bad experience! These stories makes me never want to go to a MAC store… I don't understand why they treat people like this, especially while they work off commission. Subbing!

  7. I love mac…but yes staff can be very rude mac zimbabwe harare borowdale village the service is rubbish…I wish mac international could address ths issue…I was mismatched as well and also they put two shades on my face and let me walk out of the store without even wiping it off…total waiste of time the staff at mac zimbabwe harare

  8. Why didn’t you report them to the manager? They would have kept being rude to others and knew they would get away with it.

  9. Honestly some people are so rude, it shouldn't matter what age you are they should just do their job, be polite and helpful and get on with it!

  10. I've been to manchester airoport and yet it's massive, all the stalls and shops are tinyy

  11. I was in Mac once and I asked the lady if she could find me a good bronzer as I’m quite pale and a lot of bronzers are really dark or orange on me so she said to me “this is the perfect bronzer as you are pale” all being fine the “bronzer” she gave me was ORANGE and was a POWER NOT BRONZER

  12. Once I went into the Mac store and was like, excuse me how much is this pallet? And she said $60 dollars and turned around to her friend and giggled and turn back and said um $90

  13. I was at mac and i asked an employie how much a lipstick was and he said £15 i said i cant afford that and he said i didnt think so🙄🙄🙄😡😡😡

  14. It’s their priority to sale the most expensive product so when customers turn it down they become miserable, upset, anxious and sometimes emotional. Target driven jobs are not easy. They look for people made of money so when they see a young girl they mostly know they want be having much luck. The attitude however from your experience isn’t professional from these employees and if the manager was there they would be in for the shit. Sorry to hear about your experience.

  15. Bitches! As customers we need to start getting names and reporting these rude employees to the higher ups, not the store manager, because half the time they do nothingx but to corporate

  16. WHO THE FUCK SETS THESE LITTLE BITCHES ON!!!! THEY NEED TO BE SACKED THERE AND THEN. GOHHD THEY THINK THEY CAN DO WHAT THEY WANT AND SAY WHAT THEY WANT. THIS NEEDS TO CHANGE.

  17. If i was in your place i would shout at her freaking face WHERES YOUR MANAGER???!!! And if she wouldnt reply i would ask her again with more hard tone and i would be really happy to see her face after that i would leave her with a really nice smirky smirk

  18. I know this video is old but please dont say empty words like "I would have hurt them if they kept going on" cause no, you didnt and you wouldnt have. You were a sweet little mouse that met some bitches, so you did the right thing by staying polite and just walking off.

  19. I walked into Tiffany's one time dressed in denim shorts and a T-shirt. Maybe one person looked at me. Granted, I wasn't going to buy anything because I can't afford anything at Tiffany's but the principle that no one helped me because I was dressed kinda casually. I want to try a social experiment where I go into Tiffany's in a full face of makeup and a dress looking a little more professional. Maybe they'd help me then. Even better, if I went in with a guy friend of mine dressed really nicely.

  20. There seems to be a lot of video's on Rude Mac employee's I think that the owner of MAC may need to re-train and teach some of them some manners.

  21. My bad experience wasn't at mac, sorry I'm commenting this 2 years later I've watched all ur vids so might aswell watch them all again xD so basically the bad stuff happened to me happened in superdrug, I went to buy fake nails and they were like no u are too young when I'm a teenager…and I roll my eyes and they yell at me and kick me out. ;~;

  22. When I went to the Mac in Manchester airport in the duty free I had an extremely similar experience with a blonde employee trying to buy a lip liner! Says a lot about her!

  23. I am 12 years old, and I absolutely love makeup. I own a lot more than I really do need, but I do have a bad Mac experience. My mother took me shopping for my 12th birthday, this year, which was the 28th of January. Makeup shopping, to be more precise… We went to go buy some new foundation. I have very, VERY pale skin. Almost ghostly white, and I have bright green eyes, making my face look even more pale, along with dark brown hair. Even if I sit out in the sun for super long, I still keep my pale skin. Anyway, while I was there, we were looking for foundation that would work on my pale skin. When we went up to the counter, there was a lady there, and she had very, very tan skin. My mother started up the conversation by saying, "Excuse me, but, my daughter has pale skin, and is having a hard time finding some foundation, for her skin tone." The lady looked at me, with the most disgusted look ever, and replied, "I don't think we have foundation for her color. She is so sickly white, that I don't think anybody really has skin that light." Then, my mother got furious, and she started to raise her voice, and she said, "That is very uncalled for! You are a grown woman, and you are practically degrading my daughter, right in front of her!" Then shit got real, and my mom decided that we would go makeup shopping another time, somewhere, else, and then we just left. I will never forget that.

  24. I literally gasped when she said "I know how to do my job, thanks." WHOA no…even if you DID mean it like that…that is never okay. WOW.

  25. Like omg! Like pointed to the wrong shade lipstick.. and it was like so not my colour! So i be like no frekin way! Like omg! My hair was like so it! But my lips were like its needs it shades! Like LOL OMG it was so horrible 😢i just wanted my frickin shade… it was like the scariest thing! Like ever! Thats my horror story… 💄👱 °°° 😂😂😂

  26. Also, at another MAC store, when i was trying lipsticks, a sale assistant was watching me and constantly and arrogantly asking me if i decided on one or not. I stayed calm and friendly and told her i dexided on persistence. Then without even checking she told me that they dont have it. A male sale assistant heard what she said and opened the drawer and gave me Persistence. I said thank you to the male sale assistant and went to the cash desk. Then she went to the cash desk and afte i paid it i waited for a bag to put my lipstick inside. Seeing that she doesnt give a bag i asked her wont you give a bag to put the lipstick in a nice way and she arrogantly looked at me and said you need a bag to put this small item? I was shocked it was not my first lipstick shopping from MAC. I didnt say anything to her and left the shop and never went there again!! I called the customer services and told about what happened.

  27. I went once and we went over to these two women and were like excuse me and they ignored us so we go over to another women and say excuse me and she goes dead sly, sorry I’m working go ask the other two and I’m like we literally went to ask the other so I said sorry they’re talking and we said excuse me before and she nods one over and then she didn’t serve us correctly and basically did the same as what happened to Millie but without her friend, when she was getting the makeup she took about 25 mins which is too long

  28. This is a super late comment but apparently to find your perfect shade of nude lipstick you need to match the colour to your nipple shade. Well wouldn't you know it actually works. I mean that's how I found my perfect nude shade and I didn't even need the assistance of any of the mac employees at our local store

  29. “I went to go look for my mum, she was in the alcohol section; as always…”

    Calm down Millie, were here for the Mac story not whatever the fuck those family issues are.

  30. Dont try and act tough and say you would hurt these girls if they 'didn't shut up' when you didn't say or do anything when they were RUDE to your face

  31. In Portugal we have a thing called a complaints book. And if the complaint is properly made, or grounded, things can have unpleasant consequences for employees. Another option is to call the manager … but writing is the best option.

  32. Aww that sucks! Honestly u seem like such a sweet person so the only thing i can think of is:
    A.) She hates her job
    B.) You're like super pretty so that just made her angry and jealous and hate you more.
    Sorry that happened to u 🙁

  33. I had been to MAC without makeup and they didn't even bother asking what do you need. After a while i asked a guy over there to help me with a lipstick. The guy started telling me prices for lipsticks instead showing me the colors. I felt so weird and bad. I left the store and entered Bobbi Brown right next to it. It was such a great experience I ended up buying many things there where I had come looking for just a lipstick. ☺

  34. My friend and I once went into a kind of designer store, not totally high end but fancier than Oasis or River Island. We were around 14 and the sales assistant was eyeing us up weirdly. We each took a dress to the changing room and she stopped us saying “excuse me, are you going to buy those?” And i was like “um, I don’t know yet, I dunno if it fits” cause y’know I was literally gonna try it on in the public dressing room to see. Then she held her hands out and said “then I’m going to have to ask you to leave” and took the two dresses. We were so perplexed and introverted that we just kinda walked away. It was so weird, like, what’s the point in a changing room if you’re gonna tell people they can only be in the store if they deffo buy things? Teenagers buy clothes too lol xxx

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